When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. We will also collect identifiers from you, such as your email address and phone number, when you sign up to receive product updates, offers, and other promotional information or messages from us. We may retain and review audio, electronic, visual, or similar information, such as audio call and chat recordings and/or the contents of the messages as required/permitted by law and our recording and information management policies. Communications. If you contact us directly, we collect personal data about you, including identifiers, such as your name, email address, phone number, the contents of any message or attachments that you may send to us, and any other information you choose to provide.Identity Data. We collect your date of birth, age, and gender, as well as identifiers, such as your address, email, bank account information, credit/debit card information, mother’s maiden name, insurance information, gamer tag, and other personal details about you, such as your Social Security Number and/or state/government identifier, driver’s license number or other national personal identifier to verify your identity and to provide identify theft monitoring and protection services.Payment Data. If you complete a purchase for one of our products and services, we collect your billing address, including credit card, debit card, and or PayPal payment data, National ID (region specific, if outside the United States), and VAT/Tax ID (regional specific, if outside the United States), as well as commercial information, such as information about the items you have purchased.Account Data. If you create an account with us, we collect identifiers, such as your name, mailing address, email address, phone number, user credentials (login name and password), and depending on the product purchased may also collect child name and age, emergency contact information, and location identifying labels (such as “home” or “school,” as defined by parent), driver’s license, and date of birth, as well as your audio, electronic, visual, or similar information, such as your picture (or avatar, if chosen).User Data. If you create an account with us, make a purchase, or request information about our product we collect information about you, including: When you interact directly with us, we may collect personal data that you provide to us, including: In this Statement, “personal data” means any information relating to an identified or identifiable individual. We collect personal data about you from different sources as listed below. If you are in the European Economic Area, and unless stipulated otherwise contractually, the Controller of your personal data is: In this Statement, we describe how we collect, process, use and disclose personal data, and your rights and choices regarding our processing of your personal data.Īdditional information on our personal data practices may be provided in product descriptions, contractual terms, supplemental privacy statements, or notices provided prior to or at the time we collect your personal data. This Privacy Statement (“Statement”) applies to the Gen Digital websites, services, and products (our “Services”) that link to or reference this Statement. We process personal data in accordance with applicable legislation. and its subsidiaries (collectively referred to as “Gen Digital”, “Norton”, “LifeLock”, “we”, or “us”), as well as our employees, contractors, and service providers, are committed to providing you with transparency. Other names may be trademarks of their respective owners.When it comes to your personal data, Gen Digital Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc.
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